Privacy Policy

Al-Askafi Privacy Policy

Al-Askafi respects the privacy rights of all visitors and contributors to its website and recognizes the importance of safeguarding the personal data collected through its platform.

All personal details of our customers and site users are stored securely at all times. By submitting your information to us or to any third party mentioned in this policy, you agree to its use as outlined below.

I. Information We Collect

We collect and use data to process orders placed via the website and provide related services. Information may include:

• Title, name, gender
• Email and mailing address
• Shipping address (if different)
• Phone, mobile, and fax number
• Payment details, card or bank account information

II. Why We Collect It

Your data is used for:

• Managing the website and your account
• Verifying and processing transactions
• Statistical analysis to improve our services
• Understanding website visitors
• Providing site content
• Enhancing user experience and site layout
• Auditing data downloads

Survey or poll responses are kept confidential unless otherwise agreed.

III. How We Use It

Upon your consent, we may use:

• Your phone number for order notifications and promotional alerts
• Your email address for updates on products, offers, and news

Our representative processes your payments securely. You’re responsible for ensuring the accuracy and currency of submitted data. Additional anonymous data may be collected for market research, including:

• Browser type
• Pages viewed
• IP address
• Referring URL
• Date and time of visit
• Amount of data transferred

This data is stored securely and not disclosed to third parties.

IV. Third Parties

Your information (excluding login data) may be shared with:

• Business partners
• Authorized vendors
• Courier services
• Our agents and subcontractors
• Al-Askafi Group affiliates (UAE and abroad)

We may also share data to prevent fraud and manage credit risk. Disclosure will only occur for purposes specified above or if legally required. We are not responsible for third-party privacy practices, even when sharing data as per this policy.

V. Cookies

We use session cookies—temporary files stored during browsing—to ensure secure and efficient navigation. These do not collect personal identification data or use any intrusive technology. We do not use persistent cookies.

VI. Social Media Plugins

The website includes plugins for:

• Facebook (facebook.com, operated by Meta, Palo Alto, CA)
• Snapchat (snapchat.com)
• Instagram (instagram.com)

These plugins connect your browser to social network servers, which may collect browsing data regardless of login status. Interaction with plugins, such as commenting, transmits data directly to the network.

We have no control over the data collected or how it is used by these platforms. Please consult their privacy policies.

Your Rights

You have the right to access your personal data and understand how it is used. For any inquiries or feedback, please contact Al-Askafi:

Contact Us:
Please don’t hesitate to reach out with any questions or comments at 0507674348. Our team is happy to assist you any day of the week between 9:00 AM and 10:00 PM.
You can also email us at aliscafi.onlinesales@gmail.com, and we’ll get back to you within 48 hours.